IT Service Models
Choose between flexible Break-Fix or proactive Managed Services for your business IT needs.
Break-Fix Model
Pay-as-you-go hourly support without long-term contracts. Get immediate IT help when issues arise—ideal for businesses that need flexible, on-demand solutions.
Managed IT Services Model
Monthly subscription plans with proactive monitoring, 24/7 support, and predictable billing. Enjoy peace of mind knowing your IT is fully managed and optimized to reduce downtime.
IT Service Models FAQ
What is break-fix service?
Break-fix is hourly IT support with no contracts. You only pay when issues occur.
What are managed services?
Managed services provide ongoing monitoring, proactive maintenance, and unlimited support under a fixed monthly fee.
How do I choose?
If you want predictable costs and proactive care, choose managed services. If you prefer flexibility and only need occasional IT help, go with break-fix.
What are the benefits?
Break-fix = flexibility and no monthly commitment.
Managed services = stability, 24/7 coverage, and cost predictability.
Can I switch models?
Yes—Firmitas IT allows clients to switch between break-fix and managed services as their needs evolve.
How to get started?
Contact us today for a free consultation. We’ll help you select the model that best fits your business.